Shipping policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Pre-Made Items

Pre-made items are in stock and ready to ship – Shipping takes 3–7 business days after processing.

Pre-Order Items

Pre-order items are made after purchase – Shipping can take up to 23–29 days.

This timeframe includes production and shipping.

Shipping Destinations

We currently ship throughout the European Union (EU), as well as to the United Kingdom and Norway.. Shipping times may vary depending on the destination.

Shipping Costs

Customers are responsible for shipping costs.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email so you can follow your package.

Lost or Delayed Packages

Once shipped, Loreinz is not responsible for carrier delays, lost, or stolen packages.